Read e-book online CMDB Systems: Making Change Work in the Age of Cloud and PDF

By Dennis Drogseth

ISBN-10: 012801265X

ISBN-13: 9780128012659

CMDB platforms: Making switch paintings within the Age of Cloud and Agile exhibits you the way an built-in database throughout all components of an organization’s details approach may help make firms extra effective lessen demanding situations in the course of swap administration and decrease overall fee of possession (TCO). moreover, this beneficial reference presents directions that might allow you to keep away from the pitfalls that reason CMDB tasks to fail and truly shorten the time required to accomplish an implementation of a CMDB. Drawing upon vast event and utilizing illustrative actual global examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss:

    • Unique insights from vast publicity, learn and consulting at the evolution of CMDB/CMS expertise and ongoing conversation with the seller neighborhood when it comes to present and destiny CMDB/CMS layout and plans
    • Proven and dependent top practices for CMDB deployments
    • Clear and documented insights into the affects of cloud computing and different advances on CMDB/CMS futures
      • Discover exact insights from specialists who seek advice at the evolution of CMDB/CMS expertise and may convey you the stairs had to effectively plan, layout and enforce CMDB
      • Covers similar use-cases from retail, production and monetary verticals from real-world CMDB deployments
      • Provides dependent top practices for CMDB deployments
      • Discusses how CMDB adoption can decrease overall fee of possession, bring up potency and optimize the IT enterprise

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      Additional resources for CMDB Systems: Making Change Work in the Age of Cloud and Agile

      Example text

      CMDB FOUNDATIONS PART ONE: PROCESS 39 What ITIL processes are you personally most invested in? 7 In Q4 2013, 380 global respondents selected the four ITIL processes with which they were most personally involved. Not surprisingly, operations is at the top of the list, with Change Management near the middle and the core processes surrounding CMDB development reflecting a smaller and in some respects more elite set of skills. ITIL Service Transition, op. cit. Process data include service models that map assets to services, business process models that map services to business processes, and IT Service Management process workflows.

      CMDB DATA AND CONFIGURATION ITEMS: A SECOND LOOK Understanding and managing CMDB-related data and CIs is central to CMDB System success. ITIL V2 grouped CMDB-relevant data into the following logical categories:9 Technology data include asset data, such as costs, locations, hardware and software configurations, related contracts, software licenses, and maintenance and support histories; physical and logical topology data; and operational data, such as availability, performance, and capacity. 9 EMA and Axelos, op.

      In other researches targeting responsible cloud computing adoption, respondents indicated by a two-to-one margin that having a CMDB with shared data insights would bring them greater confidence in working with their cloud service providers10. 5. Security, compliance, and Change Management took the lead, which is no surprise. 5 Having a shared CMDB System for the “Extended Enterprise” insofar as it applies to cloud service providers was a two-to-one favorite in our research. ) aren't surprising and indicate a growing need to enable insights, define processes, and better assess cost and value beyond the confines of a single IT organization.

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      CMDB Systems: Making Change Work in the Age of Cloud and Agile by Dennis Drogseth


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