By Dan M. Brown
So much dialogue approximately website design turns out to target the inventive procedure, but turning thought into fact calls for a robust set of deliverables-the documentation (concept version, website maps, usability reviews, and extra) that serves because the fundamental conversation instrument among designers and shoppers. the following eventually is a consultant dedicated to simply that subject. Combining fast assistance for bettering deliverables with in-depth discussions of presentation and hazard mitigation innovations, writer Dan Brown indicates you ways to make the documentation you are required to supply into the most productive communications instrument attainable. He starts with an introductory part approximately deliverables and their position within the total technique, after which delves into to the differing kinds of deliverables. From usability studies to undertaking plans, content material maps, move charts, wireframes, web site maps, and extra, each one bankruptcy features a contents record, presentation technique, upkeep method, an outline of the improvement strategy and the deliverable's impression at the undertaking, and extra.
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Additional resources for Communicating Design: Developing Web Site Documentation for Design and Planning
One way to do this is to draw on quotes or other evidence from research activities to support the things you say about users. Tip If there's any doubt about whether users are accurately represented in your personas, be sure to leave room in your personas to include direct evidencelike quotes from participantsfrom research activities. Keep Personas Lean Background stories, photos, and real names are nice, but they can distract from the purpose of the personas. Stakeholders may focus instead on these details, which don't speak to need or motivation and which ultimately do not provide any relevant information to the project team.
For more formal tests you may have additional outputs, like audio and video recordings, or more detailed reports, like an observations report and a recommendations report. Test Scenarios Test scenarios run from the general to the specific. " The list of these scenarios forms the test script. Layer 2 describes a more detailed test script, but at the basic level the purpose is to give an impression of what the facilitator will ask the user to do. 52 Part I: User Needs Documents Part I: User Needs Documents 53 Layer 2: Further Background If you've got a little more time to put into planning, there's plenty more detail you can add to provide a clearer picture of what the testing is for and what you'll do during the test.
Having all the content in front of you in some rough form, however, helps you define the format. By writing all the content in rough form first, you can also double-check that your set of personas is mutually exclusive and collectively exhaustivethat it truly represents all your users. Say there's one piece of information that appears in all your personas, for instance. Most likely it's either irrelevant or it points to an inadequacy in the way you've grouped your users. If this information is relevant to all user groups, but by differing degrees, you might try a "moon phase" chartalso known as Harvey balls (no kidding)to express different degrees of shared properties.
Communicating Design: Developing Web Site Documentation for Design and Planning by Dan M. Brown